Gemvision's features, to change the world of communication.

But you might need some guidance. Check out the following FAQ to see if we can assist you. There will be answers about features and also upcoming features.  
  • Video calling
  • Augmented Instructions
  • Screen sharing
  • Multi conferencing (coming soon)
  • Groups
  • User management
  • Workflow builder (coming soon)

Frequently asked question about Gemvision features

First make sure that you are operating from Google Chrome for desktop.
Screen sharing from mobile, tablet, or other devices is not supported.
Next you have to install the Gemvision's browser extension from the Google store; https://chrome.google.com/webstore/category/extensions
Just search for Gemvision and install.
You might want to relaunch your browser in order for it to be effective.
If you experience any other issues, please contact support.

Currently Gemvision is only supported in Google Chrome. Other browses might work, but are not optimized and do not allow screen sharing for example. Other browser compatibility will be coming soon though.

This is usually a browser thing on desktop. First make sure you have updated your browser (or mobile app) to the latest version. And make sure you use Google Chrome. Gemvision does not support other browsers yet. Relaunch your browser and check if you can make a call. If the problem keeps popping up, please contact support.

Video recording is currently not supported. Security demands and regulations are also not a big fan of sending and receiving images or videos. Next to that, current connection speeds, especially when you're on mobile data aren't great. We expect this to change when 5G is up and running. You can of course make a screen recording of a video call on your desktop device. But recording videos, or uploading them to the platform is currently not supported.

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Still no answer to your question?

Send your mail to support@gemvision.io and get an answer within 24 hours!

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