I see, I see, what you can see

Gemvision is 100% private, intuitive and smart glass ready

Discover the features that power the new standard for team communication. All basic features when signing up can be used on iOS, Android and desktop devices. Next to that Gemvision is compatible many smart glasses that are available today that run on Android. Are you ready for more? Explore a Pro feature such as the Workflow Builder and the advanced Group Configuration tool. Of course, always free to try.

Remote Support Video Call

Real-time augmented instructions, live on-screen drawing or screencasting with colleagues. It finishes every job you start.

Gemvision's inner workings

  • Security & Privacy

    Your private platform

    A fully private, plug and play environment. You start with a clean slate, that responds to how you want to use it. Add users, different devices, install extra features and the best thing: you can start today.

    No third party software

    All data streams are highly secure and Gemvision does not use any third party software to run. This means that we make sure all data is encrypted and our servers have the highest grade privacy certificates.

    Secure connection

    Hyper Text Transfer Protocol Secure (HTTPS) is the protocol over which data is sent between your browser and the website that you are connected to. The 'S' at the end of HTTPS stands for 'Secure'. It means all communications between your browser and the website are encrypted.

  • Dashboard features

    Intuitive Design

    Easy does it, because Gemvision is here to help. All the necessary features are just one click away. (alright, maybe two)

    User Navigation

    See clearly who is online, offline or sorted by status. Or send a message to request a user to come online. User selection and starting a video call is just one click away.

    Activity Log

    This is your timeline. Tracking (missed) video calls, sent and received files, and everything else. It important that you can track which users assisted who and for what job. This creates your trackrecord.

    Shared Files

    All the files, pictures and more sent by fieldworkers wearing a smart glass, or using a smart phone and tablet are stored here. Filters allow you to easily retrace shared files from different jobs.

    GPS Location

    Having access to your colleagues whereabouts can be very useful to plan next jobs for example. Obviously, you can turn this off if necessary, but it gives you a great interactive overview of the team, on the map.

    Start Remote Support Call

    Select a user and start a video call to give the user in the field remote support & advice. This is made easy by all the great tools for during the call. Check out the 'Call features' to see what your toolbox has to offer.

  • User Management

    Super Admin

    The one user that is in control of everything. From the creation of the environment to the billing and more. This user can edit roles and users on the highest level.

    Supervisor

    Supervisors supervise. A team, a location, or both. Managing users and editing roles is part of this users' capability. Of course, they can still offer remote support and use all the other normal features.

    Dashboard user

    This user offers remote support to mobile users in the field that use a mobile, tablet or smart glass. Editing roles and such is not necessary, because this user is part of the team.

    Mobile User

    Out in the field, or on another remote location. This user has a mobile device such as a smartphone, tablet or smart glass that is used to complete the job at hand. With the smart glass, hands-on workers are made hands-free.

  • Augmented Video Call

    Screen Sharing

    From desktop to mobile, tablet or smart glass. Show directly what is on your screen. This is even faster than sharing files or photos. Just show them, like field users show you their view.

    Adjust Call Quality

    HD, VGA or only audio. A setting for every quality of connection. Obviously, you want HD all the time, but sometimes it's necessary to adjust the quality to get the job done.

    Take screenshots

    To safe what the field users sees. Dashboard users can save screenshots and edit them with instructions for the field user to follow. These can also be saved for quality assurance reports.

    Live Drawing

    Pointing out something to the field user with a mobile, tablet or smart glass was never so easy. Make a snapshot and draw live, so the field user sees exactly what you mean.

  • Workflow Builder (Pro)

    Drag & Drop builder

    Easily design workflows, guides and other step by step plans to use on mobile, tablet and smart glass. Drag & drop the blocks in place, add tekst and visuals and export them, ready to go!

    Object recognition

    Add a step 'Object recognition' to a workflow, where an object has to be recognised in order to proceed with the next step. This is a way of content validation or it's used as a 'four eye principle'.

    Scanner feature

    Add the step 'Scanner' to initiate the right workflow for the right job, or provide the right information. You either scan a barcode, QR-code or any other format supported.

    Offline Workflows

    These workflows or step by step guides can be used offline. Simple sync them once to the device and use them even when you don't have an internet connection.

  • Groups (Pro)

    Creating Groups & Locations

    When your company has multiple teams or locations to manage, this is a great feature. Simple add uses to a group, so they can operate in their closed environment.

    Rules & Restrictions

    Groups allow you to control 'who sees what' and 'who can contact who'. This is for example useful when you deal with private client information, or other information that has to be closed off for other users.

    Group Conferencing

    This feature is expected to launch soon. It allows you to add users to you call and for example join a smart glass stream for educational purposes, or just start a group conference.

  • Cross device compatibility

    Application dashboard for desktop

    Manage your workforce, offer remote support to field users or edit users roles and much more. This is the dashboard where your environment is managed.

    iOS and Android field user app for mobile and tablet

    The Gemvision app that you use in the field. Share what you see, start a workflow or get some much needed on the job assistance. Available in the App-store or Google Play

    Smart glass Android app

    Download the dedicated smart glass app in the store of your glass. All glasses powered by Android are supported.

    Google chrome plug-in for screen sharing

    To make the most of Gemvision, use Google Chrome as your browser and install the Gemvision plug-in from the plug-in store. This will enable screen sharing to mobile, tablet and smart glass.

  • Cross user & Cross device calls

    Call from any user to any user

    It actually speaks for itself. The is no limitation. Field users wearing smart glasses can call each other, team leads and even the super admin can give you a ring.

    Helpdesk to smartglass, mobile to tablet, tablet to tablet, etc!

    Communicate with every device. Again, there should be no limitations considering device communication.

  • Connection

    WiFi

    If there is wifi, there is HD Gemvision.

    Mobile data

    A smartphone and tablet usually have great connection with mobile data. If you use a smart glass, connect this to a smartphone or tablet. Preferably you use a strong 4G hotspot, to assure a steady connection for your glass.

Need more? Go for tailor-made Gemvision

Do you need specific features, or do you have a request that isn't on our website? Then let's go custom! Gemvision has the team and capability to built it for you.

Ready?

Start today. You're up and running within two minutes.